This week we are attending the SLA 2011 Annual Conference & INFO-EXPO, and we are pleased to catch up with our customers and partners. Knovel’s target user base includes engineers and applied scientists, and many of our primary contacts include the librarians who ensure their colleagues have access to trusted information resources. In celebration of… Continue Reading »
As Knovel’s Director of Valuable Insights, Alan Lieberman oversees all data and information within Knovel. One of Alan’s responsibilities is overseeing Knovel’s Net Promoter Score.We recently spoke with Alan about Net Promoter. K-Exchange: First off, in the simplest terms, what is Net Promoter? Alan Lieberman: There are many different types of satisfaction surveys. The Net… Continue Reading »
University of Alberta’s Randy Reichardt, a longtime Knovel customer, member of Knovel’s Library Advisory Board, and a subject of a recent interview on K-Exchange was named SLA’s Engineering Librarian of the Year. Congrats Randy, and keep up the great work!
Terry Blevins is currently a principal technologist in the future architecture team of DeltaV Product Engineering at Emerson Process Management. Terry is also an author for ISA, the Industrial Society of Automation, and has been involved in the publication of key industry references like Process/Industrial Instruments and Controls Handbook and Control Loop Foundation – Batch… Continue Reading »